![]() ![]() from the email address associated with your paid subscription and a member of our support team will be able to arrange this for you. If you wish to cancel your account please email. "Reply from ScanGuard 4 hours ago Hello Kevin We apologize that our software has not met your expectation. They do not even acknowledge that I have cancelled. Note that they do not appear to have read my review - it's a standard reply. Update 29 April 2021 See Scanguard's reply on Trustpilot. I advise anyone reading this to avoid Scanguard. I have no doubt that if they had my card details, they would still be fleecing me. Even now they are giving me an option to renew. Finally, today I have received an email from "Lewis" (why no surname?) claiming to be Sales Director, saying that my subscription has been closed because of non-payment. I replied to them that I was very disappointed in Scanguard and had cancelled my subscription multiple times. ![]() I received emails from them saying how disappointed in me they are because I have not paid them. They continue to try to bill me even after I have sent many emails telling them that I have no intention of renewing. ![]() These emails are acknowledged, but in reality have no effect. I sent cancellation emails again to them. When the subscription became due for renewal again, I had changed my card details, so it was not possible for Scanguard to bill me again. Emails and complaints were not ackowledged. Somehow my bank paid them from my account even though I had asked them not to pay Scanguard. They seem to have taken this to mean I wanted to renew and billed me for another year. As I had already cancelled, I did not email them to decline the offer. They acknowledged my email but said I could still renew my subscription. I made it quite plain in my email that I was cancelling. I cancelled my subscription some time ago. They have treated me with absolute contempt while doing everything they can to fleece me. This company's customer service is absolutely abysmal. This center provides tutorials and a COMMONLY ASKED QUESTIONS section.This company's customer service is abysmal Nevertheless, it is not backed by Ms, and is not recommended by the Microsoft Community.Ĭlients can reach Scanguard’s technical support via email or through the Support Center. Scanguard gives a free 30-day money back guarantee. Additionally, you can control your computer data sharing level. They can also perform a full diagnostic scan making use of the alexa plugin. Users can upgrade towards the Pro adaptation to get more advanced features. The no cost version provides a basic antivirus security software package and a quick study. Pertaining to Windows, it features a free rendition and a paid prepare. Scanguard is compatible with a various operating systems and devices. There is also a Password Burial container, a feature that encrypts your passwords with respect to safe storage space. Scanguard provides malware and anti-phishing protection. Another characteristic includes a Web browser Manager, which can help you steer clear of fraud. You can customize the scan in order for you. In addition to the equipment on the left-hand side of the display screen, you can also perform a full scan of your PC. ![]() Nevertheless, the customer support is ineffective. The program has a smooth interface, a user-friendly structure, and straightforward tools. These features help keep your privacy safe while browsing online. Some of these are the Ad Block out Pro, the Password Funeral Container, and the VPN. Scanguard may be a security application designed to protect your computer right from harmful viruses, spyware, malware, and other threats. ![]()
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